Privacy Policy — EVV Alerts

Last Updated: April 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

EVV Alerts ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

We collect the following types of information to provide our services and respond to your inquiries effectively.

Personal Information may include:
• First Name
• Last Name
• Email Address
• Phone Number
• Message or Inquiry Details

Compliance & Communication Records:
• Opt-in records and timestamps for all communication channels (SMS, email, and phone)
• Consent history related to service updates, notifications, and communications

Non-Personal Information

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication

• Records of inquiries and service requests
• Appointment booking details (date, time, timezone)
• Newsletter subscription details
• Service preferences and responses
• Communication history (SMS, email, calls)

How We Use Your Information

We use collected data for:

• Providing and improving our services
• Managing your application and onboarding process
• Scheduling and confirming appointments
• Sending reminders, updates, and support messages
• Communicating regarding your inquiries and services
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, application updates, onboarding updates, and important notifications.

Opt-In & Consent

• You will only receive messages if you have explicitly opted in via our website forms (application form, booking form, contact form, newsletter form)
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message
• No further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately

Message Frequency & Content

• Message frequency varies based on your interactions (application, booking, services)
• Messages are directly related to your requests and services
• Marketing messages are only sent if you explicitly opt-in

Help & Support

• Reply "HELP" for assistance
• Or contact us at [email protected]
• Phone support: +1 866-388-9889

Carrier Information

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services (such as CRM, automation, and messaging platforms) is permitted.

All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers:

• CRM platforms, automation tools, and scheduling systems
• SMS service providers (only for delivering messages you opted into)
• Technical and operational service providers

(All providers are required to maintain confidentiality)

Legal Compliance

• If required by law or legal process
• To protect our rights and business

Business Transfers

• In case of merger, acquisition, or sale

⚠️ All the above exclude SMS opt-in data and consent (except messaging providers).

Data Security

We implement security measures including:

• Encryption of sensitive data
• Secure systems and access controls
• Regular monitoring and updates
• Staff training on data protection

However, no system is 100% secure.

Cookies & Tracking Technologies

We use cookies to:

• Analyze traffic and behavior
• Improve website performance
• Remember preferences

You can disable cookies via browser settings.

Your Rights & Choices

You have the right to:

• Access or update your data
• Request deletion of your data
• Opt-out of emails (unsubscribe)
• Opt-out of SMS (reply STOP)
• Withdraw consent anytime

To request anything, contact us below.

Third-Party Links

Our website may contain links to third-party tools or platforms. We are not responsible for their privacy practices.

This policy applies only to EVV Alerts.

Changes to This Privacy Policy

We may update this policy anytime. Latest version will always be available on:

👉 https://sales.evvalerts.com

Contact Us

By submitting any form on this website, you agree to receive SMS and email communications from EVV Alerts related to your inquiry, including service updates, alerts, and follow-ups. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All opt-in data and consent for SMS communications will remain confidential.

© 2026 EVV Alerts. All rights reserved.